Free for 1 video upload
You can purchase additional videos in whichever My Memory Capture format you prefer.
$5.95 for an additional 5 minutes of storage.
You can purchase as much storage as you like.
While videos can be changed and deleted at any time at no charge, there will be no refunds.
Confidentiality and security are of the utmost importance to us at My Memory Capture LLC. Your video will not be seen by anyone unless they have been identified as one of your Lights.
For your privacy, we go through a strict verification process prior to releasing your video content. The methods we use to verify your death include:
1. We will attempt to contact the originator of the video via cell phone, email, text.
2. If no communication with the originator after 48hrs, we will need to verify death by one of the following:
a. Photo of death certificate
b. Acknowledgement of a funeral for the deceased via an accredited Funeral Home.
c. Copy of an obituary.
Information Collection and Use
Our Site and mobile applications use forms to collect contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. For certain services, we may also request a credit card number, government identification number, or other financial information. We will then create an account number for you.
We receive and store any information you enter on our Site or mobile applications, or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given
We use security measures to protect against the loss, misuse or alteration of the information under our control. When you enter sensitive information (such as a credit card number and MMC s) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information transferred to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN's rules, regulations and policies.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
While videos can be changed and deleted at anytime, there will be no refunds due to the nature of the service.